Shipping policy

Last updated: October 25, 2026

Thank you for shopping with Payton Posts. This policy explains how we ship your order, what it costs, and what to expect after you buy.

Order Processing

Orders are handmade to order and are processed within 5 business days, excluding weekends and holidays. Orders placed after noon or on weekends and holidays may begin processing the next business day.
You'll receive a confirmation email when your order ships, with tracking where the shipping method supports it.

Shipping costs

Shipping is a flat $19.99 per order anywhere in the United States, regardless of how many stands you order. The shipping charge is added at checkout before you pay, so the total shown is the total you'll be charged. We do not currently offer free shipping.

Delivery Times

Orders ship from Oakley, Idaho. Estimated delivery times are shown at checkout and begin once your order ships. Delivery times are estimates, not guarantees, and may be affected by carrier delays, weather, or other events outside our control.

Order Tracking

Once your order ships we'll email you a tracking number where the carrier provides one.

Shipping destinations

We currently ship within the United States only.

Lost, damaged, or delayed packages

If your order arrives damaged or defective, contact us within 10 days with a photo and we'll replace it or refund it in full, including original shipping. If a package is delayed or appears lost in transit, contact us and we'll open a carrier trace and keep you updated.

Order Changes & Cancellations

You can cancel or change an order within 15 minutes of placing it. After that, contact us as soon as possible — we can usually make changes before the order enters production. Once shipped, an order can't be modified, but you can return it under our returns policy.